Real projects.Measurable outcomes.

A selection of production platforms we've engineered for companies across Europe, the US, and Australia: spanning ERP-integrated engineering and e-commerce tools, enterprise HR systems, premium brand experiences, and cloud-native booking and learning platforms.

← Back to case studies
CRMBooking EngineMulti-paymentCloud-native

KIP - pet boarding CRM & booking

End-to-end CRM & booking platform for Australia's premier pet boarding brand

KIP set out to reinvent pet boarding and daycare in Australia, replacing the traditional kennel experience with a warm, home-away-from-home environment for pets and a frictionless digital experience for their owners.

Laravel (PHP)Vue.jsStripePayPalGCPREST APIs
End-to-endCRM + booking unified
2Payment gateways integrated
Cloud-nativeGCP infrastructure
Self-serveCustomer booking flow

The Problem

  • No unified system for managing bookings, customers, and pet profiles across multiple locations
  • Manual reservation handling created scheduling conflicts and operational overhead
  • Pet owners needed a self-serve, mobile-friendly booking experience
  • Required secure handling of multiple payment methods
  • Needed to scale gracefully as KIP expanded across Australian cities

The Solution

  • Custom Laravel-based CRM consolidating customer, pet, and booking data
  • Vue.js front-end booking engine with real-time availability and instant confirmation
  • Integrated dual-payment system with secure checkout flow
  • Pet profile management with care preferences, medical notes, and stay history
  • GCP-hosted infrastructure for scalability and performance

Our Approach

  1. 1 Mapped the full pet boarding lifecycle from inquiry to check-out and follow-up
  2. 2 Designed Laravel + Vue.js architecture optimized for booking-heavy workloads
  3. 3 Built a resilient payment layer with fallback handling
  4. 4 Deployed to GCP with auto-scaling configurations for peak booking seasons
  5. 5 Iterated with KIP operations team to refine UX for customers and staff

Need a partner who can turn complex requirements into clean execution?

We help teams scope the right solution, assemble the right delivery model, and move quickly without losing clarity.

Start a Conversation

Prefer a direct intro? Write to info@astech.al